Frequently asked questions
Turnaround time varies by project scope. Simple requests are often completed in 2-3 business days, while complex projects receive the dedicated time they deserve, requiring longer timelines. We will provide a specific schedule and regular updates once we review your needs.
Absolutely! Our listed services are just the start. If you have a unique project or custom need, please reach out. We’re always excited to explore new ideas and see how we can help.
No worries! it's a collaborative process. We include dedicated revision rounds in our workflow to refine the design until you love it.
We use industry-leading, platform-specific tools to ensure the best results:
Websites & UX/UI: Designed and prototyped in Figma for precision and collaboration.
Website Builds: Expertly built natively in Wix Studio and Shopify.
Custom Fortnite Experiences: Created in UEFN (Unreal Editor for Fortnite).
App Publishing: Managed through official portals like Apple App Store Connect.
You get our full team's focus. We're a small, experienced studio that works together on every project. This way, we combine our skills to perfect every detail for you.
Refunds are available if requested before the project work has begun. Once design work has started, payments are non-refundable as we allocate time and resources immediately to your project.
Absolutely! We specialize in navigating Apple's exacting submission process. We offer two tailored paths to launch:
1. For Ready Apps: If your app is fully built and meets all guidelines, we handle the entire submission, ensuring approval.
2. For Non-Compliant Apps: If your app needs fixes, we'll identify the issues, help you resolve them, and then manage the full submission to get you approved.
We turn the tedious and complex approval process into a smooth, successful launch.
We design for nearly any format you need, including:
Print: Business cards, postcards, flyers (both card & door hanger size), banners, brochures, and more.
Digital: Social media graphics, email headers, and online ads.
Please note: We provide the print-ready design files only. For physical printing, we are happy to recommend trusted, high-quality partners to produce your materials.
Absolutely not! Once your project is completed and delivered, full ownership is transferred to you. 8-Bit Solutions does not retain any rights, claim property, or collect royalties from your designs or apps. They are yours, 100%.
Due to high demand, our team is currently at full capacity. Don’t worry—we're actively expanding our team at 8-Bit Solutions to deliver your projects as quickly as possible without ever compromising our quality.
To secure your place in our production queue, simply place your order. This reserves your spot, and if your plans change before work begins, you’re eligible for a full refund.
Great question!
You can reach us by phone, email, text, or WhatsApp. Due to high demand, our team is often assisting other clients, so your call may go to voicemail. For the fastest response, a direct message via WhatsApp or text is best—this connects you directly with the shop owner, who typically replies within the hour.